GDPR Policy


Name, address, telephone numbers and email address may need to be collected.

Bill Hancock (Bill Hancock Gas) will be the collector of any information required

Information may be collected manually or electronically by way of email, electronic certificates etc. Information stored electronically is password protected.

In formation is collected to keep records of gas works which is a legal requirement, also for the purpose of registering appliances with Gas Safe/ Building control. Landlord/ letting agent details are also required for Landlord Gas Safety Records.

Information may be used for sending service reminders, details for certificates and work records and invoices. Gas Safe/ Building control notifications.

Depending on circumstances your information may be shared with Gas Safe Register, Local authority building control, Manufacturers for the purpose of registering warranties and Gas Safe registrations where applicable.

If you did not pay the amount owing (this is exceptional circumstances as most people pay on completion of the job) I would pass your information onto a debt collection agency.

Your information will not be shared for any other purpose.

If you wish to have any information deleted, please inform me in writing.